Return and Refund Policy

Last Updated: May 2026

At Hussain Fabrics, customer satisfaction is our priority. We strive to provide premium-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Eligibility for Returns

You may request a return or exchange if:

You received a damaged product
You received the wrong item
The product has a manufacturing defect

To be eligible for a return:

The item must be unused and unwashed
The product must be in its original condition and packaging
The request must be made within 3 days of receiving the order

Non-Returnable Items

The following items may not qualify for return or refund:

Used or washed products
Products damaged after delivery
Items purchased during clearance or special sale offers
Customised or altered products

Return Process

To request a return or exchange:

Contact our customer support team with your order details.
Share clear photos of the product if damaged or incorrect.
Our team will review the request and provide return instructions if approved.

Returns sent without prior approval may not be accepted.

Refund Policy

Once the returned product is received and inspected:

Approved refunds will be processed to the original payment method where applicable.
In some cases, store credit or exchange options may be offered instead of refunds.

Refund processing times may vary depending on payment providers or banks.

Exchange Policy

If you receive:

A damaged item
A defective product
An incorrect order

we may offer a replacement or exchange subject to product availability.

Return Shipping Costs

If the return is due to our error (wrong or damaged item), return shipping charges may be covered by Hussain Fabrics.
For other return reasons, customers may be responsible for return shipping costs.

Order Cancellation

Orders may only be cancelled before they are shipped. Once an order has been dispatched, cancellation requests may not be accepted.

Important Notes

Slight colour variations may occur due to screen settings and lighting conditions.
Fabric texture and feel may vary slightly depending on the material type.
Hussain Fabrics reserves the right to refuse return requests that do not meet our policy conditions.